Magna Housing prioritise the safety of residents

To ensure the safety of its residents as the UK telephony network moves from analogue to digital, Magna Housing is upgrading its telecare systems to be digitally compliant.

Magna Housing recognised the need to upgrade their systems to digital and their fire detection to meet the latest British Standards recommendations. By making these upgrades, they can ensure telecare and fire detection systems reliably connect to their call monitoring centre.

Identifying the best digital telecare solution for Magna Housing

T2 were enlisted by Magna Housing to identify and install new digital telecare systems in their sheltered housing properties across Dorset and Somerset.

After conducting a comprehensive review, T2 identified Appello as having the best suite of products to meet Magna Housing’s operational and financial requirements. Magna Housing were already using Appello’s Careline call monitoring service, but their alarm equipment consisted of a mixture of old analogue systems, so it was a natural choice to embrace a digital solution compatible with Careline and ready for the digital switch. The SmartConnect system was selected.

Another key factor was the flexibility provided by the DigitalBridge, an innovative analogue to digital converter. For sites not yet ready for new digital hardware, the DigitalBridge bridged a gap between analogue systems and digital call monitoring to mitigate the risks of warden call failure.

Digital Compliance Check

The requirement for compliance equates to resident safety and this is fast becoming a priority for housing providers. Are your Warden Call / TECS systems compliant with the new digital network?

Do a quick compliance check today: https://t2digital.co.uk/tecs-check

Positive response from residents and staff

We are pleased to say that the installation of SmartConnect has been well-received by Magna Housing’s residents and staff due to the ease of use and the improvements in call speeds, enabling a faster response in an emergency.

Now that T2 have replaced over half of Magna’s analogue systems with SmartConnect, the number of service callouts has reduced by approximately 50%. T2 estimates that, by the time remaining systems have been switched to SmartConnect, the reduction in service callouts could be closer to 70%.

Magna Housing can now ensure the continued safety and wellbeing of their residents as the UK telecoms network transitions from analogue to digital.

Compliance and Resident Safety

T2 Fire and TECS are members of the TSA and have decades of industry experience installing, maintaining and supporting equipment from all of the best UK manufacturer’s. T2 remains committed to supporting customers to navigate the path from analogue to digital, delivering innovative solutions and exceptional service to our clients in the housing sector.

Are your systems compliant? Get in touch with T2 Fire & TECS today. The result of our comprehensive asset assessment will give you a realistic, best fit action and investment plan.